ตำแหน่งงานว่างAssistant Front Office Manager งานประจำ N/A

www.kohchangkacha.com

Assistant Front Office Manager

- Manages and motivates the Front Office team in order to provide a high standard of service for customers.
- Welcomes guests and fosters customer loyalty through his/her friendly manner.
- Customer Satisfaction (Guest Feedback, Social Media Review).
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
- Ensure that personalized service is offered to each and every guest.
- Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests.
- Integrates and trains employees, providing support for skills development.
- Have a good knowledge of all systems and standard operating procedures of front office.

อัตรา : 1

เงินเดือน : N/A

สวัสดิการ :
serviece charge, tip, commission, อาหาร 3 มื้อ , ที่พักห้องละ2คน, แบบฟอร์ม, ประกันสังคม,

คุณสมบัติผู้สมัคร : 1. Male / Female Age not over 45 years 2. Graduation from an accredited college or university in an appropriate curriculum 3. Minimum 2 to 3 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. 4. Computer Knowledge and experience in MS office programs. 5. Well-developed communication and customer relations skills. 6. Highly organized, results-oriented with the ability to be flexible and work well under pressure. 7. Knowledge of Opera / Fidelio / Other world Class Property Management System is required. 8. If you have experience using the program Comanche will be considered special cases.

สถานที่ปฏิบัติงาน :
เกาะช้าง คชา รีสอร์ท แอนด์ สปา

จังหวัด : ตราด